Book the arrival journey as its own plan
The return from an airport needs more than a copy of your outbound pickup. State the airport, arrival date, flight number, destination and passenger count. Make clear that you are arriving rather than flying out. If you need both directions, ask the team to confirm each journey, its time and payment arrangements. An outbound confirmation does not by itself confirm a later collection.
Landing time and meeting time are different
A flight arrival time is not a promise that your group will be outside the terminal at that minute. Baggage, border procedures and walking to the agreed pickup point can change when you are ready. Give the flight information and discuss a practical collection time with the team. We do not promise an automatic allowance or guaranteed wait without an agreed arrangement.
Use the actual airport and an agreed meeting point
Choose Edinburgh Airport or the relevant airport in the planner. Do not select an airport hotel or a nearby road simply to imitate a terminal pickup: that can change access, distance and the charge shown. Airport meeting arrangements can change, so follow the point confirmed by our team and the airport’s current signs.
Count returning luggage before choosing the vehicle
Tell us about checked cases, cabin bags, pushchairs or unusually large items. Your return luggage may differ from the bags taken out. A seat count is not a luggage guarantee, and the team needs the complete group requirements before confirming a vehicle. See group travel options if you are arranging several passengers.
Check the full estimate and any onward stops
The taxi fare calculator includes the configured charge for a matched airport within the displayed total. Additional waiting, extended parking and special arrangements still need agreement. If passengers are going to different Dunfermline or nearby addresses, include every drop-off before requesting a quote. Adding a second destination after travel begins may change the agreed fare.
Contact the team when the flight or party changes
Use your booking reference to report a delay, different arrival airport, changed day or passenger count. Do not assume the website is automatically tracking flights or changing your taxi time. Keep the contact phone available when you arrive. For an urgent change, call 01383 333333; a new arrangement remains subject to availability and confirmation.
Before you travel.
Does the plane landing confirm that a taxi is waiting?
No. A collection needs a confirmed booking and meeting arrangement. The team must agree the pickup time, location and vehicle separately from the airline’s arrival information.
Can we add several home drop-offs after the airport?
Yes, request all drop-offs in the intended order before the fare is agreed. Describe passengers and bags at each stage so the team can confirm the route, vehicle and total.