Choose your pickup, destination and vehicle. Review the estimate before sending your request.
To request a Dunfermline taxi, use the Ash Cabs booking planner or phone the team. A search for a taxi nearby does not establish where a free vehicle is located. Give your exact pickup and required time so availability can be checked.
Choose the right property
Search the full address and postcode, then compare the map pin with the vehicle entrance. If the search finds only the street, adjust the point and add the house or building number. “My location” needs your device permission and should still be checked before use.
Build the complete journey
Add the destination and any extra stops in order. Choose a date, Scotland pickup time and requested vehicle size. Include passengers and luggage separately. For a train or flight, share the connection details as well as the time you want the taxi.
Understand the response
A route estimate is guidance. Submitting a request provides a reference; it does not dispatch a car or reserve a vehicle before staff acceptance. Keep your reference and agreed details. For a sooner pickup, phone rather than trying to bypass the online notice requirement.
Plan your journey or call 01383 333333. Subject to availability and staff confirmation. 2 hours’ online notice for 4- and 6-seaters; 4 hours for an 8-seater request. Call for a sooner journey.
Request your journey or check a route estimate. Staff confirm the vehicle, timing and agreed fare.
Before you travel.
Can I request a journey without installing an app?
Yes. Use the website planner to select the journey and enter your contact details, or call 01383 333333. Keep the reference and wait for staff confirmation.
What details should I provide when booking for someone else?
Give the passenger’s agreed pickup, destination and time, plus a reachable contact number and relevant passenger or luggage requirements. Make sure they know who is arranging the journey.


